henatural Apparel

Last Updated: March 24, 2026This Privacy Policy (the "Policy") explains how henatural Apparel (hereinafter "we", "us", or "our") collects, uses, stores, processes, and discloses your personal information when you access or use our website (the "Site"), make purchases, or interact with our services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Policy, including our collection and use of your personal information as described herein. This Policy complies with applicable data protection laws, including but not limited to the Children’s Online Privacy Protection Act (COPPA), California Consumer Privacy Act (CCPA), Utah Consumer Privacy Act (UCPA), and the General Data Protection Regulation (GDPR) for users in the European Unionsuperscript:3superscript:7>.

1. Information We Collect

We collect personal information from you in various ways, depending on how you interact with our Site and services. The types of personal information we may collect include, but are not limited to:

• Contact and Identity Information: Your full name, email address, phone number (including 3122067984 if you provide it), and postal address (including 687 S Guy Lane Unit 23, Ivins, UT 84738, US if you use it as your shipping address).
• Transaction Information: Details of your purchases, order history, payment method (we do not store full payment card details; these are processed by our trusted third-party payment processors), shipping preferences, and order tracking information.
• Usage and Technical Information: IP address, device type, operating system, browser information, browsing history (including pages viewed, products searched, and time spent on the Site), and other technical data collected automatically when you visit the Site. This may include information collected via cookies and similar tracking technologies.
• Communications Information: Records of your communications with us, such as emails, phone calls, or messages sent through the Site, including questions, feedback, or support requests.
• Optional Information: Any additional information you choose to provide, such as feedback, survey responses, or preferences for marketing communications.

We only collect personal information that is necessary for the purposes outlined in this Policy, and we do not collect more information than is required to provide our services effectively.

2. How We Collect Your Information

We collect your personal information through the following methods:

• Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out a form, contact our customer support, or participate in surveys or promotions.
• Automatically: When you visit the Site, we use cookies, web beacons, and similar technologies to collect technical and usage information. You can adjust your browser settings to disable cookies, though this may limit some functionality of the Site.
• Third-Party Sources: From trusted third-party service providers, such as payment processors (to process your payments securely), shipping carriers (to track your orders), and analytics tools (to improve our Site and services). These third parties are required to protect your information and only share data necessary to provide their services.

3. How We Use Your Information

We use your personal information for the following legitimate purposes, in compliance with applicable data protection laws:

• To process and fulfill your orders, including verifying your payment, arranging shipping, and providing order updates.
• To communicate with you, including responding to your questions, providing customer support, and sending important updates about your orders or our services.
• To improve our Site, products, and services, including analyzing user behavior, optimizing the user experience, and developing new features based on your preferences.
• To send you marketing communications (if you have opted in), including information about new products, promotions, and exclusive offers. You can unsubscribe from these communications at any time.
• To protect our Site and services, detect and prevent fraud, unauthorized access, or other illegal activities.
• To comply with legal obligations, including tax requirements, record-keeping, and responding to legal requests.

We will not use your personal information for any purpose not outlined in this Policy without your prior consent.

4. How We Share Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Third-Party Service Providers: We share only the information necessary for trusted third parties to provide services on our behalf, such as payment processing, shipping and delivery, website hosting, analytics, and customer support. These third parties are contractually obligated to protect your information and only use it to provide the requested service.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the relevant third party, provided that the third party agrees to comply with this Policy.
• Your Consent: We may share your information with third parties if you have explicitly given us your consent to do so.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (such as payment information) during transmission and storage.
• Secure servers and access controls to limit access to personal information to authorized personnel only.
• Regular security audits and updates to our systems and practices.
• Contractual obligations with third-party service providers to maintain the security of your information.

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information, and you acknowledge that you provide your information at your own risk.

6. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete personal information.
• The right to request deletion of your personal information, subject to legal obligations.
• The right to withdraw your consent to our use of your personal information (where we rely on consent).
• The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe, in compliance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on the Site, remember your preferences, analyze usage patterns, and improve our services. Cookies are small text files stored on your device. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of the Site. By using the Site, you consent to our use of cookies as described in this Policy.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information in compliance with COPPA.

9. Changes to This Policy

We reserve the right to update or modify this Policy at any time. When we do so, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site or our services after the changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the following information:

• Phone: 3122067984
• Address: 687 S Guy Lane Unit 23, Ivins, UT 84738, US